Using Microlancer is a collaborative process. From the time a buyer submits a brief, to the completion of the job, there is generally some back-and-forth to share work in progress and feedback. We work hard to facilitate these conversations, and to make it as easy as possible for jobs to get completed efficiently.
With that in mind we recently interviewed Microlancer users and dived into the data to help get a better understanding of where and how we can improve the process.
As a result of our analysis, we’ve simplified the job process and redesigned the user interface to make it easier for providers to submit work and for buyers to approve work. Importantly, providers no longer need to mark a job as completed, and the status of the job and next steps are clear at all times.
We’re confident that these changes will provide greater clarity regarding what comes next with jobs, reducing delays and speeding up the time to job completion.
This new user interface is now live! Previous and in-progress jobs will keep the original user interface.
As always, we’d love any feedback you have regarding the changes. Let us know what you think in the comments.